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Cancellation Policy
San Francisco Corporate fitness must be notified 24 hours in advance of scheduled sessions. You must receive verbal confirmation of cancellation from the trainer. If you do not appear for a scheduled appointment or fail to give 24 hours notice, you will be charged for the full session. Please call if you are going to be more than 5 minutes late for a session. Personal trainers will only wait 15 minutes for late arrivals and your sessions will start from the time agreed upon.

Refund Policy
If you purchase a Personal Training Sessions and cannot finish the sessions due to health issues, you are eligible for a refund for unused sessions minus a $5 processing fee. You must provide documentation from your physician to receive this refund. This refund is based upon the approval from the Lead Assistant Director of Fitness Operations.

Expiration Policy
If you purchase between 1-9 sessions there will be a 30-day expiration from the date of purchase. If you purchase 10 or more sessions there will be a 90-day expiration from the date of purchase. Free Personal Fitness Training coupons expire one year after the date of distribution. Considerations may be made by the Lead Assistant Director of Fitness Operations, for special circumstances.

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